What Information Do We Collect from Users?
When you register and use the 1110 platform, we collect several categories of information necessary to provide a secure, efficient, and relevant service for users in Malaysia. The following are the types of information we collect:
Your full name, email address, phone number, date of birth, and password as registered. This information is used to verify your identity and protect your account from unauthorized access.
Records of deposits and withdrawals in MYR (RM), including payment methods used such as online banking or e-wallets. We do not store full card numbers; financial information is processed through secure payment providers.
IP address, device type, operating system, browser version, screen resolution, and preferred language. This information helps us optimize your platform experience, especially for Malaysian mobile users.
Activity logs such as games played, bets placed, pages visited, and time spent. This data helps us improve content and customize your experience on 1110.
How Is Your Information Used?
All information collected by 1110 is used solely for legitimate purposes related to providing platform services. We will not use your data for other purposes without your consent. The main reasons for data use include:
- Account Verification and Security — ensuring only authorized owners can access their accounts.
- Transaction processing — processing deposits and withdrawals in MYR accurately and securely.
- Platform improvements — analysing usage patterns to improve platform performance and user experience.
- Service Communications — sending important notifications related to accounts, transactions, or policy updates.
- Regulatory Compliance — complying with applicable laws and regulations in Malaysia.
- Fraud Prevention — detecting and stopping suspicious activity that could compromise the security of other users.
1110 does not sell, rent, or use your data for third-party marketing without your consent.
Cookies and Tracking Technologies — What You Need to Know
The 1110 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform's core functions operate correctly. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session Cookies — automatically deleted when you close the browser; used to maintain login during an active session.
- Preference Cookies — saving your language settings and display preferences.
- Analytics Cookies — collecting anonymous usage data to help us understand how users interact with the platform.
You can manage or disable cookies via your browser settings. However, disabling certain cookies may affect some platform functions.
How Is Your Data Stored and Protected?
1110 takes appropriate technical and organizational steps to protect users' personal information from unauthorized access, loss, misuse, or disclosure.
- SSL Encryption — all communication between your device and 1110 servers is encrypted using industry-standard TLS/SSL protocols.
- Secure storage — account information is stored in databases protected by strict access controls. Passwords are never stored in plain text.
- Continuous Monitoring — our systems are continuously monitored to detect any unusual activity or suspicious access attempts.
- Limited Internal Access — only authorized personnel have access to users' personal data, and only for legitimate operational purposes.
Although we implement comprehensive security measures, no system can guarantee absolute safety. We encourage users to take personal precautions such as using strong passwords and not sharing login credentials.
1110 does not sell or disclose users’ personal information to third parties for commercial purposes without consent. We may share necessary data with payment processors, licensed game providers, or relevant authorities if required by law to ensure safe and lawful platform operation.
Active account information is retained as long as your account remains active. After account closure, some data may be kept as required by law or for auditing purposes. Data no longer needed will be securely deleted or anonymized.
User Rights and How to Contact Us
As a registered 1110 user in Malaysia, you have several rights regarding your personal data. We are committed to making it easy for you to exercise these rights promptly and without any hassle.
User Rights
- Access Rights — you have the right to request a copy of the personal information we hold about you.
- Right to Rectification — if your information is inaccurate or incomplete, you can request corrections via your account settings or support team.
- Right to Erasure — under certain circumstances, you may request deletion of your personal data, subject to legal compliance requirements.
- Right to Object — you may object to the processing of your data for specific purposes, such as marketing communications.
Privacy Policy Changes
1110 reserves the right to update this Privacy Policy from time to time to reflect changes in operational practices or legal requirements. The latest version will always be available on this page with a clear update date. Continued use of the platform after changes signifies your acceptance of the updated policy.
If you have any questions, requests, or complaints regarding this privacy policy or the handling of your personal data by 1110, please contact us via email: [email protected]. You may also refer to frequently asked questions for quick responses to common questions regarding privacy and account security.
Your Privacy Is Our Priority
1110 is committed to protecting every Malaysian user’s personal data at all times. Register your account today and enjoy a safe, secure entertainment experience using Malaysian Ringgit for all transactions.